About us.

Meet Precision.

We've been in business for over 24 years, growing to become one of the UK's largest marketing services providers.

We began as data providers to the pharmacy sector and have grown steadily, amassing expertise along the way and expanding our facilities to offer the complete range of marketing services.

With a dedicated team of experienced staff and 20,000 square feet of production floor, we can take care of your entire campaign from start to finish.

Meet some of the team.

Ying Li
Ying LiManaging Director
Ying’s journey from Finance Assistant to MD in just 15 years proves one thing, she is smarter than the rest of us! She is a finance whiz and gets a grasp of the critical numbers in break neck speed. She is calm, assured and has an eye for detail, ensuring her teams deliver their very best work for our clients.
  • 01284 718902
Nick Pryke
Nick PrykeChief Operating Officer
Nick is responsible for keeping our print and mail operation ‘squeaky green’. Ensuring that our client campaigns are delivered in full and on time every time. With a passion for sustainability he will try to recycle anything that’s not bolted down!
  • 01284 718906
Ellie Hughes
Ellie HughesDirector of Healthcare Client Services
Ellie is a strategic thinker, fantastic communicator, and has an eye for maximising consumer insights. With over 40 years of experience in the OTC healthcare she's a big name in the industry. When Ellie is not tackling your latest strategic challenge you may find her walking her dog, horse-riding or practicing her listening, coordination and team-building skills with her local bell-ringing crew!
  • 01284 718918
Gary Howard
Gary HowardChief Digital Officer
Gary has lived through the digital transformation and has survived to tell the tale. He is champion of local marketing and has worked with some of the worlds most recognised brands in delivering a national message to a local audience. Gary is often mistaken for Ed Balls, who is (in Gary’s opinion) a remarkably good looking chap with a razor sharp mind and a personality to match!
  • 01284 718904
Tim Stopher
Tim StopherChief Technical Officer
Tim is our Technology and Digital expert, running our team of developers and IT support. Tim is also our resident miracle worker having to work magic with a vast array of crazy ideas and turn them into deliverable projects! When he isn’t solving complex technical problems he can be found behind the lens of one of his 35 vintage film cameras!
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Claire Ridyard
Claire RidyardHR Manager
Claire is the ultimate people person, her practical approach and infectious optimism have played a vital role in Precision’s growth from an office of five to the large scale business that it is today. Working out what makes us all tick is her favourite hobby and with almost 20 years’ service at Precision under her belt, it’s safe to say Claire has seen it all!
  • 01284 718927
Vince Palmer
Vince PalmerClient Services Manager
Vince’s focus is on automation and making things simple to process. Looking after our Connects platform, he ensures that our client’s orders are processed as cost-effectively and as efficiently as possible. Vince has a passion for blending technology with traditional account management expertise. We just need to automate Vince so we can programme more hours in his working day!
  • 08081 231235
Hayley Gardner
Hayley GardnerSenior Account Manager
Hayley is Precision’s Queen of Direct Mail, what she doesn’t know about postage you could write on the back of a stamp! When she’s not in the office managing your campaign she’ll happily take you for a glass of wine and lunch to discuss it. Hayley is our senior key account manager and will unlock all your campaign challenges.
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Paul Tyrrell
Paul TyrrellBusiness Development Manager
Paul is a former local radio DJ and vegan convert. Replacing his edgy beats with veggie treats Paul's cheesy patter is reserved for company voiceovers these days. Paul is renowned for activating some of our more unusual campaign requests, such as the fulfilment of 10,000 trees for Octopus Energy. We are proud of our green endeavours, but a forest in the car park was maybe taking things a step too far!
  • 0808 123 1235
Jude Stockley
Jude StockleyClient Services Manager
Jude is known as a legend in the trade exhibition world, the go to person for organising exhibitor mailings, visitor mailings, mailed badges, the print of onsite badges and delegate bag packs. A true marketing partner you’ll often see Jude as a visitor at your events or digging out a dress for industry awards!
  • 01284 718917
Karen Watts
Karen WattsSenior Account Manager
Karen is our Queen of Green, from litter picking to letter packing Karen is our environmental champion. With over 20 years direct marketing knowledge and unflappable nature, Karen can be relied on to deliver for her clients. Away from the office Karen is kept busy running around after her twin girls!
  • 0808 123 1235
Kevin Railton
Kevin RailtonAccount Manager
Kevin is our specialist in direct marketing campaigns for testing new to market products. From Chocolate bars to soap powder Kevin can fulfil your needs! Kevin is keen on beer, music and travel and frequently combines all three on his many trips into Europe.
  • 01284 718917
Jade Bradley
Jade BradleyAccount Manager
There’s never a dull moment with Jade in the office her witty humour puts a smile on everyone’s face including her own! Jade works on a number of key accounts and her friendly, relaxed nature is enjoyed by both her clients and the rest of the account management team.
  • 01284 718917
Daisy French
Daisy FrenchAccount Manager
Daisy is equally comfortable getting your last minute campaign in the post or being the ultimate dinner party host! For data, design, and print Daisy is the go to girl. Daisy blends the fast paced office environment with life rural life... as well as the occasional cocktail, or two!
  • 0808 123 1235
Lauren Pursell
Lauren PursellAccount Manager
Lauren loves to get her teeth into a project and nothing escapes her meticulous attention to detail. She is the Precision go to girl for organisation, and will always be the first to sign up for a ‘work do’ and normally the last to leave!
  • 01284 718917
Jai Surti
Jai SurtiAccount Executive
Jai is the newest member of the team, starting his career by joining Precision Connects. Jai is always interested in new experiences; he once went to the South of France for 3 weeks to become a Beekeeper and farm honey from wild bee's, just to try something new! At least he lived to tell the tale!
  • 0808 123 1235
Oliver Hilton
Oliver HiltonHead of Design
Victoria Driver
Victoria DriverEcommerce Logistics & Quality Manager
Simon Frost
Simon FrostProduction Manager
Chris Alderton
Chris AldertonGraphic Designer
Robert McDonald
Robert McDonaldDatabase Manager
Ernesta Kazakeviciute
Ernesta KazakeviciuteProduction Supervisor
Chris Street
Chris StreetTechnical Architect
Samantha Thomas
Samantha ThomasManagement Accountant
Gary Holt
Gary HoltWarehouse Manager

Our story.

Our community and charity promise.

We have a strong social conscience and donate to charitable causes each year. Many of our staff members have links with voluntary organisations and support them in a personal capacity. A number of our clients are also charities and we link a significant number of our social activities with fundraising.

Precision annual charity bowling

Precision annual charity bowling

Started in 2010 in memory of Amy the daughter of one of our staff, the Precision Annual Charity Bowling Evening is a much loved and hotly contested event.

Over the years we have raised money for Macmillan Cancer Support and East Anglia’s Children’s Hospices.

Accumulator challenge

Accumulator challenge

St Nicholas Hospice, which supports our community here in Bury St Edmunds, run an annual Accumulator Starting in July with an initial £50 grant, its aim is to be the business that gets the biggest return by putting your money making skills to the test.



We are thrilled to support a local music festival that started in 2010 and has grown over the last 9 years. What started as a simple family friendly village event, run as a fundraiser for the local cricket club, has turned into a festival weekend attracting 4000+ visitors raising significant funds.

These are used to improve facilities in the local community including a new purpose-built £500,000 sports pavilion this year. We are proud to be sponsors.

MacMillan Worlds’ biggest coffee morning

MacMillan Worlds’ biggest coffee morning

We never need an excuse to eat cake but we all look forward to the Macmillan Worlds’ biggest coffee morning. Held every September, it brings the bakers amongst us out in force.

We turn our staff canteen into a coffee shop for the day and invite our neighbouring businesses, clients and staff to join us and eat as much cake as we can.

Precision annual charity bowling

Football shirt Friday

In aid of Cancer Research UK, we took part in Football Shirt Friday in April. Everyone jumped at the chance to show their colours and pay a price for the privilege of wearing their football shirt to work.

We weren’t fussy what shaped balls were represented and had a good number of rugby shirts on display too!

St Nicholas Hospice girls night out

St Nicholas Hospice girls night out

The centre of Bury St Edmunds is filled on a night in September with 2500 women wearing pyjamas and sporting glowing bunny ears once a year for the Big Girls Night Out, a sponsored night time 11.2-mile walk.

The Precision girls love to get involved in this event and we match the money raised by the team members as well as sponsoring the event.

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